PRIVACY POLICY

LUMY ESSENCE

Last updated: November 2026.

Lumy Essence respects the privacy and protection of the personal data of its customers and visitors.

This policy explains how we collect, use, store, and protect personal information, in accordance with the General Data Protection Law (Law No. 13.709/2018 – LGPD).

1. What information do we collect?

We may collect the following information: Full name. CPF (Brazilian tax identification number), when necessary for the transaction. Delivery and billing address. Phone number and email address. Information related to orders and purchases. Browsing and interaction data with the website. Payment data may be processed by specialized intermediaries.

2. What do we use your data for?

The information may be used to: Process and confirm orders. Make deliveries. Send purchase updates. Provide customer service. Comply with legal and tax obligations. Prevent fraud and ensure the security of operations. Send promotional communications, when permitted and according to customer preferences.

3. Information sharing

The data may be shared with service providers necessary for the operation of the store, such as: Payment platforms. Shipping companies and logistics operators. Website hosting and operation platforms. Customer service and communication tools. Public authorities, when legally obligated. Sharing will occur to the extent necessary for the stated purposes and in accordance with applicable law.

4. Data protection

We have adopted reasonable technical and administrative measures to protect personal data against unauthorized access, loss, alteration, or misuse.

5. Rights of data subjects

Under the LGPD (Brazilian General Data Protection Law), the data subject may request: Confirmation of the existence of data processing. Access to their personal data. Correction of incomplete or outdated information. Anonymization, blocking, or deletion of data, when legally applicable. Information about data sharing. Revocation of consent, when applicable. Some data may be kept for the period necessary to comply with legal and regulatory obligations.

6. Data storage

The data will be stored for the period necessary to fulfill the purposes for which it was collected, in accordance with legal requirements.

7. Changes to this policy

This policy may be updated to reflect legal or operational changes.

8. Contact us regarding privacy.

To exercise your rights or clarify any doubts related to your personal data: Email: lumyessence09@gmail.com Website: www.lumyessence.com.br Lumy Essence — Your privacy and trust are important to us.